ice cream cone
Our Team

Craig French, President 

Craig has over 20 years experience in managerial and business operations involving industrial equipment including ice cream and gelato machines. He served as National Service manager for Carpigiani which is one of the leading manufacturers of gelato equipment worldwide. Since then, he has spent the last 5 years running KoolZone, his own company specializing in refurbishing soft serve machines.  Craig's work has allowed him to establish working relationships with large national chains such as Coldstone, Maggie Moos, Marble Slab, and many others. Craig has helped with the start up of many local and national shops by customizing and designing floor plans to adapt to the customers specific needs. Most recently, Craig was chosen to head up the operations as CEO of Technogel America, one of the leading manufacturers of ice cream and gelato production equipment in the world. He looks forward to serving you in any and all of your frozen dessert equipment needs.


Phillip Spencer, Accounting/Office Manager

Phillip brings a special talent to the company -  20 years of experience in business and customer service management and 10 years as Corporate Controller of multiple restaurant chains.  Phillip is responsible for all day to day business operations, office management, business financials and inventory control for Technogel.   With his extensive knowledge in these fields, he is a great addition the the team and is ready and willing to assist you in your every need.


John Arnold, Technician

John has been with the company for over 5 years now and is responsible for the daily operations that go on in the shop. John is certified by the State of North Carolina in refrigeration and has extensive knowledge in the operation of all equipment offered by the company. John increases his knowledge every year by enrolling in any and all service classes offered to keep up to date with the latest technology that is being instituted in machinery being built today.


Billy DUnlap, Technician

Billy is the latest technician employed by Technogel. With many years of experience in refrigeration and customer service, he is a key service technician.  Billy is learning the different types of equipment and will soon be certified as a Technogel Technician. 


Your Exclusive North America Technogel Manufacturer

icon_quesitons Sales Support:
(336) 404-0777

icon parts Parts:
(336) 375-8822

icon parts Service Tech Support:
(336) 324-4928

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